01
We know the context
Tell us what you were trying to do and what happened. You do not have to explain your whole setup again.
Chicagoland Managed IT Services for Small Businesses
IT support from people who already know how your office runs.
IT support for 3 to 30 person professional offices in Chicago and remote teams nationwide. The same people every time you call, for one flat monthly price.
3 to 30 person officesProfessional offices in Chicago and remote teams nationwide.
Ongoing supportEveryday help, monitoring, maintenance, and practical planning.
A team that knows youYou never have to explain your setup from the beginning.
Someone is looking after the whole picture.
Instead of finding help only after something breaks, managed IT support means we stay involved. We keep the computers we manage current, watch for problems, help your team day to day, and plan with you when something needs to change.
It is one ongoing relationship for the technology behind your work. You do not have to decide which kind of specialist to call or diagnose the problem first.
How small business support worksGoogle reviews
What our clients say.
5.0
“Paul and his BB Computing team actually know our setup and respond fast when something comes up. It feels nothing like calling a generic help desk. Highly recommend for any small business that wants real, managed IT support, without the hassle.”
5.0
“Paul has handled my IT needs for years along with some of my clients. Great working with a small business who can get things done quickly with no back-and-forth hassle of a large agency. Highly recommend.”
5.0
“When Paul and I are sharing screens and he's fixing an issue remotely, he's patient, shares his professional opinion on how to achieve a certain outcome, and is great at explaining his process. I couldn't ask for better service!”
When you call
02
We look into it
If the fix touches other people or systems, we check those too before calling it done.
03
We explain what we found
We tell you what broke and what we changed. Calls for help are part of your flat monthly price.
Managed IT services for small businesses.
Small business IT support
Helpdesk, Windows and Mac support, monitoring, email, business phones, and planning.
Learn moreIT security and backups
Practical protection for people, computers, accounts, and business data, plus a way to recover.
Learn moreIT management
Devices, access, vendors, replacements, and technology decisions kept organized.
Learn moreManaged IT services in Chicago
Chicago-based support for local offices and teams that work from anywhere.
Learn moreCybersecurity
Protection that also keeps your cyber insurance valid.
Most cyber insurance policies require specific protections, including stronger sign-ins, protected computers, and working backups. In a 2024 Sophos survey, 45% of organizations with cyber insurance had losses their policy did not cover. (Source)
We put those protections in place and keep them there as your business changes. That helps keep the answers on your insurance application accurate and gives you documentation if you need to file a claim.
We don't sell security by scaring people. Most of it is basic work done every month, like keeping computers updated, testing backups, and showing your staff what a scam email looks like.
Cybersecurity and cyber insuranceHow pricing works
One flat monthly price.
Plans typically start around $120 per person per month, which covers one person and their computer, with a $600 monthly minimum. That includes everyday help, monitoring, updates, and security. No hourly meter when your team calls.
Managed IT support has a one-year minimum agreement. Your first 30 days are protected by our satisfaction guarantee. If you decide it is not right for you during that time, we refund what you paid except for actual hard costs we already paid, such as software licenses.
Estimate your monthly priceRegulated offices
Help with the rules your office follows.
We sign Business Associate Agreements (BAAs) and help medical, dental, and chiropractic offices with HIPAA compliance, including staff training. For accountants, financial advisors, and law firms, we put in place and document the safeguards required by rules like the FTC Safeguards Rule and client confidentiality obligations. We help you meet these requirements; we do not certify compliance on our own.
Switching IT providers
What your first 30 days look like.
01
Review the proposal
Sign when everything looks right, or call or email us to discuss any changes first.
02
Tell us about your business
Complete a short onboarding form with the people, systems, and details we need to begin.
03
Set priorities
We schedule an onboarding call to review priorities and arrange access to your systems.
04
We get to work
We take ownership of the technology so you can get back to running your business.
IT support for professional offices.
We work with 3 to 30 person offices whose work happens on a computer. These are the kinds of teams we support most often.
All industriesLaw firms
Confidential client files, deadlines, and remote access for attorneys and staff.
Accountants & bookkeepers
Tax-season reliability, secure client data, and safe file sharing.
Medical & dental offices
Patient privacy, front-desk reliability, and support for small practices.
Chiropractic offices
Front-desk, scheduling, and patient-record support for chiropractors.
Remote & hybrid teams
IT support for businesses with no office or staff spread across states.
Property management companies
Support for office and remote staff, tenant data, and the software you run on.
Chicago IT support that does not depend on having an office.
BBComputing started in Chicago in 2002. Today, we support teams across the country through remote access and monitoring, including fully remote businesses.
Managed IT services in ChicagoQuestions
Questions about managed IT support
What is managed IT support?
One company looks after your computers, accounts, security, and backups, supports your team every day, and plans ahead with you. You do not have to wait until something breaks to call.
Who does BBComputing work with?
We provide IT support for 3 to 30 person professional offices in Chicago and remote teams nationwide, such as law firms, accountants, medical and dental offices, and property managers.
How much does managed IT support cost?
Plans typically start around $120 per person per month, which covers one person and their computer, with a $600 monthly minimum. It is one monthly price, not an hourly bill. We give you an exact number after a short conversation.
Do you only work in Chicago?
No. We have Chicago roots and support small businesses and remote teams across the United States.
What happens when we call?
A familiar team looks into the problem, owns it through completion, and tells you plainly what we found. Calls for help are included in your monthly price.
Is there a contract?
Yes. Managed IT support has a one-year minimum agreement. During your first 30 days, if you are not fully satisfied and decide to leave, we refund what you paid except for actual hard costs we already paid, such as software licenses.
From the blog